We aim to dispatch your order within 10 days of receipt but is often much quicker.

Confidentiality is a key part of our service and all our products are dispatched in plain brown envelopes and boxes.

We offer a no quibble refund policy provided that goods are returned to us in the original packaging with the descriptive tags attached, have not been brushed through, had any products applied and have not been exposed to smoke or food smells.

Any refunds will be actioned within 10 days of receipt provided the returns policy has been adhered to.

The customer is responsible for the cost of returning any goods to us and any refunds given will be net of the cost of dispatch from Continental Wigs.

You have 14 days from receipt of the goods to cancel your order as defined by the UK Government’s ‘Consumer Contracts Regulations’.

We recommend that any returns are sent by a trackable service.